FAQ'S
What is Versa-Trend Skincare?
Versa-Trend Skincare is a platform offering a curated selection of skincare products from multiple trusted brands. We are dedicated to helping you achieve healthy, radiant skin with high-quality, effective products.
Which skincare brands do you carry?
We carry a diverse range of popular and emerging skincare brands, each known for quality ingredients and effective formulations. Our selection is continually updated to bring you the best in skincare.
How do I choose the right products for my skin type?
We understand that every skin type is unique. To assist you, our website offers filters for skin concerns and types, along with detailed product descriptions. Additionally, you can contact our customer service team for personalized recommendations.
Are the products on Versa-Trend Skincare authentic?
Yes, we guarantee the authenticity of every product sold on our site. We source directly from reputable brands and authorized distributors to ensure that all items are 100% genuine.
Can I find cruelty-free and vegan skincare options on your site?
Absolutely! We offer a variety of cruelty-free and vegan skincare products. Look for the cruelty-free or vegan badges on product pages, or use the filter to browse exclusively for these options.
How can I place an order?
Simply browse our website, add your selected products to the cart, and proceed to checkout. Enter your shipping information, select a payment method, and confirm your order.
What payment methods are available?
We only accept cash on delivery methods
How long does shipping take?
Orders are typically processed within 4-5 business days. Shipping times vary based on your location, with most orders arriving within 3-7 business days.
What is your return policy?
If you're not completely satisfied with your purchase, we offer a 10-day return policy on most skincare products. Products must be unused and in their original packaging. Please review our Returns & Refunds page for more details.
11. Can I track my order?
Yes, once your order has shipped, we’ll send you an email with a tracking number. You can use this to monitor the status of your delivery.
Are the ingredients in your products safe for sensitive skin?
Many of our brands focus on gentle, dermatologist-tested formulations. We recommend reviewing the ingredients listed on each product page and conducting a patch test if you have particularly sensitive skin.
How can I contact customer support?
Our customer support team is here to help! Reach us via email at versatrend15@gmail.com or fill out the contact form on our website. We typically respond within 24 hours on business days.